A customer's satisfaction is the most important thing at Kathy Van Zeeland. Please browse the sections below
for information, or contact us for further assistance.
Frequently Asked Questions
What can I do to take care of my handbag?
How can I contact a Kathy Van Zeeland customer service representative?
How can I stay up-to-date on the latest Kathy Van Zeeland news?
What can I do to take care of my handbag?
Whether it's nylon, velvety faux suede, supple faux nappa or other manmade materials, all of our
fabrics are designed for long-lasting enjoyment. Our handbags and small leather goods are made using
durable, water resistant materials; however, they're not waterproof.
Please take note of the following care suggestions if your handbags become dirty:
- Handbags are not machine washable
- It may be wiped with a clean damp cloth or towel. Light soap or a small amount of
water is okay, but do not use strong detergents.
- Stubborn stains may be rubbed, but use a light hand. Excessive scrubbing will likely
damage the fabric and is not recommended.
- For our high-quality leather goods, we suggest the use of a leather conditioner for
cleaning, protecting and polishing.
- Ink marks, grease and oil stains are not removable and should be left alone.
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How can I contact a Kathy Van Zeeland customer service representative?
You may contact customer service by clicking here.
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How can I stay up-to-date on the latest Kathy Van Zeeland news?
We would be happy to add you to our catalogue and mailing list. To join, please click here.
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